Statistics can Tell: the Most Powerful Social Media
What can Frontier Airline do for their future Marketing?
Make a guess that which social media earn the highest rate
of trust from customers. Facebook? Twitter? Surprise! It is Blogs! According to
the website “Micro Explosion Media”, blogs have 31.3% possibility
to successfully influence the purchasing decision of the market; meanwhile Facebook acquires 30.8% and Twitter gets only 8.0%. Here
is my thoughts of the reasons why blogs would earn more trust than other media.
First, the author of the blog would be an opinion leader for a certain group of
people. Second, too much fake or fact- twisted information are now spreading on
Facebook, Twitter and other social media.
* Link to Micro Explosion Media: http://microexplosion.com/mondays-stats/mondays-stats-social-media-and-brand-influence/
Author =Spokesperson
A lot of people are unable to make decision on which product to buy or unwilling to try something new during the process of their purchasing, especially when the products have
something to do with their property, life and health. At this time, an author of a blog can be a strong
opinion leader because he/she acquires high credibility from their supporters. In
some aspect, I think an author play an exact role as a spokesperson. After the
author experiences the products and shares it on the website, people would think
that since the author has experience it in advance, his/ her comments would be
worthy to take into consideration. Afterwards, the credibility reflects to the
author from readers would be stronger if the readers find out what the authors’
comments is coherent to their actual usage experience.
Due to the rapid –growth of social media, people now receive
explosive amount of information. However, without proper information filter
system, social media can easily spread fake information and mislead users. Thus, media users are now getting tired of being cheated by unreal information. This
is probably one of the most critical reason why people now have less trust on
social media.
Frontier Airline is the small-scale company that my group currently
put focus on. So far, Frontier Airline utilizes mainly Facebook and Twitter to
share stories and discount information, but not on blogs. It is so rare to see
people share their actual experience with Frontier Airline on the internet. Since
customers would put more focus on real taking experience, plane
service and safety when they are choosing Airline Company for their trips, Frontier should
invest more money on blogs and have some tour blogs writers share their awesome
experience of taking Frontier Airplane. By doing so, it would be more easily
for Frontier Airline to acquire higher credibility and awareness.
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